Prevent Costly Issues
Gartner estimates losses of as much as $5,600/minute due to downtime. Reveille is justified with only minutes of ECM/IDP disruption per year.
Assuring ECM & IDP for the World’s Leading Insurers
Go beyond generic monitoring—assure availability, compliance, and performance across ECM, IDP, and RPA platforms critical to claims, underwriting, and policyholder services.
Why do leading insurers trust Reveille for ECM & IDP management?
Top insurers trust Reveille
AI-Powered Management
Shift from manual health checks to 24/7 confidence in ECM/IDP operations.
Service Level Assurance
SLA dashboards, metrics, baselines and executive ready reports.
Automated Self-Healing
Proactive actions to keep business-critical processes running without delay.
Assuring uninterrupted insurance processes
For processes powered by Hyland, OpenText, IBM, ABBYY, Tungsten, & Microsoft ECM/IDP.
First Notice of Loss (FNOL) intake
Capturing accident forms, medical reports, or photos from multiple channels (email, mobile app, scanned docs).
Risk Assessment
Extracting data from financial records, property inspections, or medical exams.
Claims Processing
Automating approvals, payments, and document exchanges with reinsurers or third parties.
Audit Trails
Version control, approvals, and document access logging.
Application Intake
Scanning and digitizing application forms, IDs, and supporting docs.
Accounts Payable
Invoice capture, approval routing, and payment processing.
Why Insurance Chooses Reveille
Improve Service Levels
95% of organizations meet their content system SLAs with Reveille.
Shrink MTTD/MTTR
Detect issues before end-users and decrease unplanned downtime by over 50%. Minimize end-user trouble tickets with automation and monitoring.
Free Manual Resources
Free your team from manual health checks, troubleshooting, fire-fighting. "We save 70 hours per week" - Global Insurance Organization
About our Platform
- Designed to ensure the performance of ECM, IDP, and RPA platforms
- +1,000 monitoring tests designed for ECM/IDP
- +90 automated self-healing actions
- On-prem, cloud, hybrid
- Integrations with leading tools
Frequently asked questions
How is Reveille different from traditional infrastructure monitoring tools like SolarWinds, Dynatrace, or Splunk?
Reveille goes beyond servers and CPU metrics—we focus on what's actually happening inside your ECM/IDP applications. While infrastructure tools might tell you a server is “up,” Reveille can tell you if:
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OnBase isn’t processing batches
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OpenText Capture isn't ingesting documents
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TotalAgility or RPA processes are stalled. This is true process-aware monitoring built specifically for content and document platforms—something infrastructure tools simply can’t offer.
Does Reveille impact application performance negatively?
No—Reveille has a lightweight, non-intrusive footprint that won’t slow down your ECM/IDP applications. It’s agentless, read-only, and designed to monitor without interfering with core system operations. You get deep visibility and proactive insights—without adding load or risk to your environment.
What ECM/IDP platforms does Reveille support?
Reveille offers native, no-code monitoring for:
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✅ Hyland OnBase, Alfresco, RPA
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✅ OpenText Capture, Documentum, Extended ECM, Information Archive
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✅ IBM FileNet, Datacap, CMOD
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✅ ABBYY FlexiCapture, FlexiCapture Cloud, Vantage
- ✅ Tungsten TotalAgility, RPA
- ✅ Microsoft SharePoint, SharePoint Online, SharePoint Embedded
We continuously add support as ECM/IDP evolves—our goal is full observability across your entire ECM/IDP stack.
Is Reveille hard to deploy?
Not at all. Reveille is designed to be up and running quickly—with out-of-the-box templates for ECM/IDP applications. No custom coding required. Most organizations see value in days, not weeks.
Can Reveille help with compliance or service level reporting?
Yes. Reveille provides detailed audit trails and service level dashboards—helping you prove uptime, usage, and responsiveness to internal teams or external auditors. This is especially useful for regulated industries or MSPs with SLAs.